Shipping Policy
At Pet Play Fun, we’re committed to delivering your orders quickly, safely, and transparently across the United States. Please review our shipping details below before placing your order. 🎉 FREE shipping on all orders of $50 or more!
📍 Shipping Availability
We currently ship to addresses within the United States, including all 50 states.
- Orders are delivered to residential and business addresses; some carriers may not deliver to P.O. boxes.
- At this time, we do not offer international shipping. [Placeholder — update if international shipping becomes available.]
- A valid, complete shipping address is required to process your order.
💰 Shipping Methods & Costs
- Free shipping on all orders of $50 or more.
- Economy flat-rate shipping: $4.99 (delivery within 3–7 business days).
- All shipments are handled by trusted carriers such as USPS or UPS.
- Shipping options and exact fees are calculated and shown clearly at checkout.
⏱️ Processing & Delivery Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- Orders placed after 3:00 PM EST or on weekends begin processing the next business day.
- Typical delivery takes 3–7 business days, depending on your location.
- A tracking number is emailed to you as soon as your order ships.
- Once a package is with the carrier, delivery timelines are beyond our control.
🏠 Address Accuracy
- Pet Play Fun is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
- If you spot an error after ordering, contact us immediately at [email protected].
- Address changes cannot be guaranteed once an order has shipped. Additional fees may apply for reshipment, or we may wait for the original shipment to be returned first.
🔎 Lost or Misdelivered Packages
If the carrier confirms delivery, we may be unable to issue a refund or replacement. Each case is reviewed individually based on the documentation provided.
- Wait 1–2 additional business days — carriers sometimes update tracking early.
- Check with neighbors or nearby drop-off spots.
- Contact your local post office for assistance.
🔄 Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in carriers, rates, or delivery practices. Any updates will be posted on this page with a revised effective date, so you'll always have the latest shipping information. 🐾
Need Help With Shipping?
Reach out and we’ll be glad to assist.
📍 102 Woodfield Court, Warner Robins, GA 31088-4180, USA