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Return Policy
At Pet Play Fun, your satisfaction matters. Here’s everything you need to know for a smooth, hassle-free return.
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✅ Return Eligibility
- Be returned within 30 days of delivery.
- Be unused and in original condition.
- Include all original packaging, tags, and accessories.
- Show no signs of use, chewing marks, damage, or stains.
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📩 How to Start a Return
- Email us at [email protected] with your full name, order number, and reason for the return.
- Once approved, we’ll send you detailed return instructions and the return address.
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📦 Return Shipping
- Customers are responsible for all return shipping costs.
- Please use a trackable shipping method — Pet Play Fun cannot be held responsible for lost return shipments.
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🚫 Non-Returnable Items
- Items marked as Final Sale.
- Used products or items with visible wear, stains, or chewing marks.
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Need Help With a Return?
Our team is here for you and your pet.
📍 102 Woodfield Court, Warner Robins, GA 31088-4180, USA