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Refund Policy
We want you to shop with confidence. Here’s exactly how refunds work at Pet Play Fun once your return reaches us.
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🔍 Inspection & Approval
After inspection, you’ll receive an email from [email protected] confirming whether your refund was approved or denied.
- Item is in new, unused condition.
- Original packaging, tags, and inserts are included.
- No signs of chewing, damage, stains, or visible wear.
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💳 Refund Method & Timing
- It is issued back to your original payment method (credit card, PayPal, etc.).
- Please allow an additional 3–5 business days for your bank to process the refund and for the funds to appear in your account.
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🔄 Changes to This Policy
We may revise this Refund Policy occasionally to reflect updates in our practices or legal requirements. Any changes will be posted on this page with a new effective date. We encourage you to review it before each purchase so there are no surprises — just happy pets and happy customers! 🐾
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Questions About a Refund?
We’re happy to help — just get in touch.
📍 102 Woodfield Court, Warner Robins, GA 31088-4180, USA